Job Title

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Assistant Manager, Pharmacy Operations

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EHA Clinics is a world-class comprehensive health care service provider located in Nigeria. We aim to bridge the gap between patients and healthcare services in any setting: the clinic, the home, or through innovative online and mobile solutions. All of our clinics are equipped with the latest healthcare technologies, and the most dedicated team of healthcare professionals, providing a unique range of patient-centric services.

Mission Statement

We are on a mission to deliver quality health care that is accessible, effective, and affordable. By leveraging technology and an exceptional team, we provide a superior experience, improved outcomes, and reduced pricing for our individual, family, and business members.


Core Values
CUSTOMER EXPERIENCE:  We deliver ever-increasing value and convenience to our customers and ensure they are treated with the utmost respect and service regardless of income or social status.


QUALITY: We strive to improve our customers' health, families, and community. We will continuously improve our quality to provide health care services according to the best available science.


SAFETY: We ensure our staff are trained to perform their duties safely and reduce the spread of infections. Our facilities and processes are designed to ensure maximum safety for our customers.


STAFF ENGAGEMENT: We invest in the well-being, training, and development of our staff.


FINANCIAL STEWARDSHIP: We work to reduce waste and maximize value to our customers, investors, and partners.

Our services:

  • Medical Services

  • Research and Informatics

  • Pharmacy

  • Laboratory & Diagnostics

  • Community Health (REACH Program)

  • Telehealth and Telemedicine


EHA Clinics Kano is the first primary healthcare clinic in Subsaharan Africa to be accredited by JCI for ambulatory care. And its laboratory has been awarded the ISO certification by SANAS ISO 15189/2012.

Purpose of the position 

The Pharmacist will assist with the dispensing of medications, check prescriptions, and provide advice to patients on the medicines that have been prescribed for the patients. S/he will ensure an adequate supply of pharmacies through smart inventory management, review of actual usage, and review of re-order levels. The job entails a high level of responsibility and knowledge. A pharmacist does not merely hand out prescribed medicine; he/she has the expertise and willingness to assist people and provide them with information and solutions. The Pharmacist will develop and implement strategic initiatives and services in the pharmacy sector.

What you’ll do 

The Pharmacist will support EHA Clinics department predominantly to:

  • Prepare and dispense medications to patients on physician’s order. 

  • Interpret symptoms so that the patient can either be given immediate treatment for a trifling condition or be referred to the doctor. 

  • Provide professional advice on cosmetics or para-pharmaceuticals.

  • Ensure effective medication use and become the people’s trusted ally against health issues that way, you can deliver maximum value to both the pharmacy and society.

  • Review and execute physician’s prescriptions checking their appropriateness and legality

  • Organize the pharmacy in an efficient manner to make the identification of products easier and faster.

  • Maintain full control over delivering, stocking and labeling medicine and other products

  • Provide pharmaceutical care services which may include, but are not limited to, patient needs assessment, age and disease-specific drug therapy and patient education, care adjustments based on patient response, and clinical interventions to identify, minimize, and avoid adverse drug reactions.

  • Maintain an up-to-date inventory of the clinic drug formulary 

  • Keep records of all drugs, doses and prices on the automated inventory of the clinic. 

  • Develop the clinics pharmacy policies and regulation

  • Compound medications into specially flavored liquids, topical creams,or other dosage forms suitable for patients' unique needs

  • Protect patients and technicians by adhering to infection-control protocols.

  • Maintain safe and clean working environment by complying with procedures, rules, and regulations.

  • Develop  effective medication plans to minimize the risk of adverse side effects 

  • Maintain pharmacological knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

  • Contribute to team effort by accomplishing related results as needed.

  • Manage clinical risk.

  • Provide emotional support and measures to alleviate fear and anxiety.

  • Assess patient and family readiness and identify learning needs.

  • Lead/encourage multidisciplinary approach for patient’s discharge.

  • Develop and implement the teaching plan utilizing patient education manual.

  • Document patient and family education.

  • Participate in voluntary community health activities to promote, maintain and restore health and prevent diseases.

  • Must be physically and mentally stable to handle extended shifts as well as mental pressure and traumatic events.

  • Review, analyze and respond to different situations they encounter daily.

  • Think critically in adapting to change, judging situations and taking appropriate decisions

  • Adheres to Policies and Procedures.

  • Adheres to EHA Clinics Code of Conduct as well as ethical standards of the field.

  • Other duties as assigned from time to time.


Professional Development

EHA Clinics requires all staff to keep their knowledge and skills up to date

  • S/he is expected to continue to learn throughout their career at EHA Clinics through continuing professional development (CPD). The professional body relating to specialist areas will have information on the type of CPD to be carried out and how much should be completed each year. 


Key Areas of Note 

  • Ensure continuing education, training and development is undertaken to meet clinical governance guidelines for Continuing Professional Development and a Personal Development Plan. 

  • Keep up to date with relevant medical research, technology, and evidence-based medical practice by attending continuing education courses and professional meetings, reading journals, etc.

  • Perform a variety of research and analysis tasks associated with the improvement of clinical care, medical diagnosis, and treatment where appropriate.

  • Audit of clinical practice and review of relevant literature. 

  • Research unusual symptoms and treatment options, through consultation with physicians and other medical specialists.

  • Provide literature reviews and the like; review, analyze and determine the significance of a variety of diagnostic test results.

  • Participate in the quality management system through process monitoring, data analysis, implementation of interventions, and evaluation of those interventions' efficacy. 

  • Work to establish and maintain both long-term and short-term goals for the Quality Management Program, keeping track of and document the success of Quality Improvement Projects in achieving QI goals, advising and providing guidance to staff on the priorities and projects of Quality Management.


The requirements listed below are representative of the knowledge, skill, and/or ability required to successfully perform this job.

  • Minimum qualification of Bachelor's degree in Pharmacy/M.Pharm/PharmD

  • Minimum of two (2) years post NYSC  progressive experience in Pharmacy within the private and public sector. Experience working with public health and health systems is an advantage.

  • Candidates must be a registered member of Pharmacists Council of Nigeria (PCN) with an up-to-date practicing license

  • Completion of compulsory National Youth Service or exemption


Key Skills and Attributes

  • Hold Computer literacy

  • Excellent Communication and Customer Service

  • Caring, Compassionate, Dedicated, and Professional

  • Working Under Pressure

  • Data Analysis

  • Humane, Empathetic, and Supportive Bedside Manner

  • Leadership and Teamwork

  • Problem solving and Initiative

  • Time Management and Organization

  • Attention to Detail

Work Environment 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate, but can become louder at times due to group discussions or activities. EHA Clinics is a tobacco-free environment. 

Above all

We believe strongly in our mission and our core values, and our teams are most successful when they do also.

Other Benefits

The following benefits are available with this offer of employment:


  • Healthcare: EHA Clinics will cover medical expenses for yourself, your spouse, and up to four (4) children under 21 years of age, or parents who are dependents of the employee (a total of 6 enrollees including the Primary) and supplemental health care coverage up to a cumulative maximum of N3,000,000 per household (a total of 6 enrollees including the Primary) in any twelve (12) calendar months.

  • Group Life Assurance: EHA Clinics provides life insurance for team members. This insurance is payable in the event of your death. The effective date of coverage will be upon the successful completion of your probationary period.

  • Group & Personal Accident: EHA Clinics provides Accidental Death and Dismemberment Insurance (ADD) for you as our employee. AD&D covers death by accidental means (rather than natural causes) and dismemberment. The effective date of coverage is your hire date.

  • Pension: EHA Clinics supports employee retirement preparation and investment by paying a 10% pension contribution on top of the statutory pension contribution of 8% that is already factored into your salary.

  • Annual Leave: You are entitled to 21 days of paid annual leave (based on full-time work schedule). 

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