Who we are

EHA Clinics is a world-class comprehensive health care service provider located in Nigeria. We aim to bridge the gap between patients and healthcare services in any setting: the clinic, the home, or through innovative online and mobile solutions. All of our clinics are equipped with the latest healthcare technologies, and the most dedicated team of healthcare professionals, providing a unique range of patient-centric services.

Our services:

• Medical Services

• Research and Informatics

• Pharmacy

• Laboratory & Diagnostics

• Community Health (REACH Program)

• Telehealth and Telemedicine

EHA Clinics Kano is the first primary healthcare clinic in Sub-Saharan Africa to be accredited by JCI for ambulatory care. And its laboratory has been awarded the ISO certification by SANAS ISO 15189/2012.

Purpose of the position 

The job holder will assist the dentist and the dental therapist in the efficient delivery of general clinical dentistry procedures. 

What you’ll do 

• Prepare patients and dental rooms for dental procedures

• Assist the dental therapist and the dentist during their meetings  with patients

• Perform aseptic procedures and help in infection control by sterilizing and disinfecting instruments

• Setting up for all dental procedures, preparing materials, and assisting in all dental procedures

• Assisting in the management of medical and dental emergencies

• Taking and developing dental radiographs (x-rays)

• Collecting  and recording patient’s medical and dental histories, vital signs, and recording patient’s treatment information

• maintaining dental equipment and supply inventory inventory

• Ensure patients feel comfortable before, during, and after dental treatment

• Provide patients with instructions for oral care following surgery or other dental treatment procedures as directed by the dentist or dental therapist.

• Fabricating temporary restorations and custom impressions from preliminary impressions

• Perform office management tasks that often require the use of a personal computer e.g ( scheduling appointments, answering the telephone, and  billing

• Perform follow-up calls with patients.

• Perform other tasks appropriate to the post which may be allocated from time to time after prior discussion

• Participate in voluntary community health activities to promote, maintain and restore health and prevent diseases.

• Adheres to EHA Clinics’ Code of Conduct, policies and procedures as well as ethical standards of the field.

Patient & Family Education/Support:

• Provide emotional support and measures to alleviate fear and anxiety.

• Assess patient and family readiness and identify learning needs.

• Lead/encourage multidisciplinary approach for patient’s discharge.

• Develop and implement the teaching plan utilizing the patient education

• Document patient and family education.

• Participate in voluntary community health activities to promote, maintain and restore health and prevent diseases.

• Adheres to Policies and Procedures.

• Adheres to EHA Clinics Code of Conduct as well as ethical standards of the field.

Customer Service Requirements

• Must have excellent customer service skills and communication skills

• Must be able to plan and perform daily activities in an organized manner.

• Must be kind, compassionate, dedicated, and patient.

• Must have the ability to handle different kinds of emotions as well as manage on-the-job stress.

• Must be focused, very detailed, and creative in making decisions.

• Must be physically and mentally stable to handle extended shifts as well as mental pressure and traumatic events.

• Must be able to review, analyze and respond to different situations they encounter daily.

• Must be able to think critically in adapting to change, judging situations, and taking appropriate decisions.

Work Environment 

The work environment characteristics described here are representative of those employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The noise level in the work environment is usually moderate but can become louder at times due to group discussions or activities. EHA Clinics is a tobacco-free environment. 

Above all

We believe strongly in our mission and our core values, and our teams are most successful when they do also. 

Mission Statement

We are on a mission to deliver quality health care that is accessible, effective, and affordable. By leveraging technology and an exceptional team, we provide a superior experience, improved outcomes, and reduced pricing for our individual, family, and business members.

Core Values

CUSTOMER EXPERIENCE:  We deliver ever-increasing value and convenience to our customers and ensure they are treated with the utmost respect and service regardless of income or social status.

QUALITY: We strive to improve our customers' health, families, and community. We will continuously improve our quality to provide health care services according to the best available science

SAFETY: We ensure our staff are trained to perform their duties safely and reduce the spread of infections. Our facilities and processes are designed to ensure maximum safety for our customers

STAFF ENGAGEMENT: We invest in the well-being, training, and development of our staff

FINANCIAL STEWARDSHIP: We work to reduce waste and maximise value to our customers, investors, and partners

Professional Development

EHA Clinics requires all staff to keep their knowledge and skills up to date

• S/he is expected to continue to learn throughout their career at EHA Clinics through continuing professional development (CPD). The professional body relating to specialist areas will have information on the type of CPD to be carried out and how much should be completed each year. 

Key Areas of Note 

• Ensure continuing education, training and development is undertaken to meet clinical governance guidelines for Continuing Professional Development and a Personal Development Plan. 

• Keep up to date with relevant medical research, technology, and evidence-based medical practice by attending continuing education courses and professional meetings, reading journals, etc.

• Perform a variety of research and analysis tasks associated with improvement of clinical care, medical diagnosis, and treatment where appropriate.

• Audit of clinical practice and review of relevant literature. 

• Research unusual symptoms and treatment options, through consultation with physicians and other medical specialists.

• Provide literature reviews and the like; review, analyze and determine the significance of a variety of diagnostic test results

Work Experience: 

• Between One (1) and Two (2) years post College of Health Technology and progressive experience as an assistant  within the private and public sector. Experience working with public health and health systems is an advantage.

Qualifications & Training:

• Diploma in Dental Health Technician or Dental Surgery Technician required

• Must be registered with the Dental Therapists Registration Board of Nigeria and registration must be up to date.