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Data Analyst & Administrator, ERP

--EHA Clinics Limited--

 

Data Analyst & Administrator, ERP

Job Title

Data Analyst and Administrator, ERP                       

Department


Division


Reports to

Informatics


EHA Clinics


Senior Manager, Clinical and Laboratory Informatics



Who we are: EHA Clinics, a subsidiary of eHealth Africa,  is a chain of clinics spread across Nigeria that provides innovative and technology-driven healthcare to the population. EHA Clinics currently operates three Clinics located in Abuja and Kano and is working to expand to other parts of Nigeria. EHA Clinics uses state of the art equipment to bridge the gap in the provision of high-quality diagnostics and healthcare through routine services (general consultations, laboratory investigations, pharmaceuticals, annual medical checks, child wellness checks, ultrasonography...etc) and specialized services (telemedicine, medical evacuation, home care, dental care, ophthalmology, and radiology).

 

Within every clinic location, EHA Clinics simultaneously implements a Community Health Program which utilizes an innovative financing mechanism to promote universal health coverage and access for the low-income, uninsured and underserved population through a low-cost, pro-poor prepayment scheme.  These programs form the basis of care EHA Clinics provide, catering to different cadres of the population based on economic profiles.

Summary of Job: The Data Analyst & Administrator, ERP together with supporting our business process based heavily on Odoo ERP is responsible for compiling actionable insights from data and assisting finance, operation, and quality assurance to build data-driven processes. Your role will involve driving initiatives to optimize for operational excellence and revenue. While you will be part of the informatics team, you will work closely with other external teams (Finance, operation, quality assurance, etc) in evaluating and analyzing data, building automation, and reporting to stakeholders to enable them to make valuable business decisions.

The Data Analyst & Administrator will work closely with the various units, understand their business processes, and is responsible for leveraging company data to build reports and visualizations to help departments make strategic decisions, identify trends, present data findings to management and executives, and perform forecasting based on current data. He will also make recommendations to ensure valuable data are collected and escalate data integrity issues.

Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

  • Liaise with various departments to understand their business processes and reporting needs.

  • Leveraging company data to help build reports and visualizations to help stakeholders make business decision

  • Regularly review metrics for various business processes to determine and drive changes to improve the efficiency of the process

  • Identify, analyze and interpret trends or patterns in complex data set

  • Runs deep data analyses and investigations to determine customer trends

  • Ability to create visualization tools or presentations to highlight trending data.

  • Generate reports & presentations, and present them to a wide variety of stakeholders

  • Uses analytics to forecast future trends to facilitate data-driven decision making

  • Helps managers and executives understand customer behaviors based on current data

  • Train system users and ensure that the system is used in the right way and a manner that is easier to analyze data

  • Coordinate tasks according to business needs.

  • Perform other duties as assigned.

Role Requirements: The requirements listed below are the knowledge, skill, and/or ability required to successfully perform this job: 

  • Bachelor degree - Finance, Engineering or related field with at least 2years experience as a data analyst or  scientist

  • Strong financial modeling skills

  • Strong technical skills

  • Good understanding of business processes (finance/account, inventory, procurement, quality assurance) and experience working with an ERP

  • Experience working with at least one data analysis and visualization tool e.g tableau, kibana, data studio, etc

  • Good presentation skills

  • Good understanding of relational databases and SQL will be highly desirable

  • Good documentation skills

  • Ability to effectively communicate verbally and written to end-users and management

  • Explain complex datasets to non-technical end-users in understandable ways

  • Ability to plan, organize, and coordinate work assignments

  • Excellent time management skills with the ability to move from task to task

  • Detail-oriented, exceptional organizational skills, and the ability to streamline duties where applicable

  • Ability to work independently or with a team, shift priorities, and demonstrate decision-making abilities

  • Ability to assume responsibility for projects and operate efficiently within a group/team environment

Working Hours 

The Data Analyst & Administrator-ERP is a full-time position requiring a minimum of 40 hours per week. All staff at EHA Clinics are occasionally expected to work beyond the mandated 8 hours a day when the need occurs.  

Salary

Competitive salary scale which is negotiable, but performance-based.  

Other Benefits:

The following benefits are available with this offer of employment:


Health Insurance: EHA Clinics will cover medical expenses for yourself, your spouse, and up to two dependents. Further details are contained in the Nigeria Addendum to the EHA Clinics Employee Handbook.  

Group Life Assurance: EHA Clinics provides life insurance for you as our employee. This insurance is payable in the event of your death. The effective date of coverage will be upon successful completion of your probationary period.

Group & Personal Accident: EHA Clinics provides Accidental Death and Dismemberment Insurance (ADD) for you as our employee. AD&D covers death by accidental means (rather than natural causes) and dismemberment. The effective date of coverage is your hire date.

Pension: EHA Clinics supports employee retirement preparation and investment by paying a 10% pension contribution on top of the statutory pension contribution of 8% that is already factored into your salary.

Annual Leave:  You are entitled to 21 days paid annual leave accrued at 1.75 days/month. Employees may begin scheduling leave with their direct supervisor upon the successful completion of their probationary period.